

{"id":18104,"date":"2026-05-20T15:47:51","date_gmt":"2026-05-20T15:47:51","guid":{"rendered":"https:\/\/avliberdade.com\/?p=18104"},"modified":"2026-05-20T15:47:57","modified_gmt":"2026-05-20T15:47:57","slug":"open-letter-to-the-authorities-responsible-for-the-management-of-borders-tourism-and-national-infrastructure","status":"publish","type":"post","link":"https:\/\/avliberdade.com\/en\/open-letter-to-the-authorities-responsible-for-the-management-of-borders-tourism-and-national-infrastructure\/","title":{"rendered":"OPEN LETTER TO THE AUTHORITIES RESPONSIBLE FOR THE MANAGEMENT OF BORDERS, TOURISM, AND NATIONAL INFRASTRUCTURE"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221; el_class=&#8221;titulo_blog&#8221;]<\/p>\n<h1 class=\"tk3\" style=\"text-align: center;\">OPEN LETTER TO THE AUTHORITIES RESPONSIBLE FOR THE MANAGEMENT OF BORDERS, TOURISM, AND NATIONAL INFRASTRUCTURE<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_single_image image=&#8221;18115&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1779291937616{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;]The <strong>Associa\u00e7\u00e3o Avenida<\/strong> would like to publicly express its deep concern regarding the growing difficulties in flight access to Portugal, particularly at Humberto Delgado Airport, in Lisbon.<\/p>\n<p>As an organization representing more than 150 members from the retail, hospitality, restaurant, cultural, and service sectors of Avenida da Liberdade, Lisbon\u2019s main premium and international avenue, and one of the country\u2019s most important economic showcases, we witness on a daily basis the impact this situation has on the experience of those visiting Portugal.<\/p>\n<p>With increasing frequency, we receive reports from tourists, investors, and international visitors faced with long waiting times at border controls, operational difficulties, and a disorganized arrival experience that contrasts sharply with the image of excellence that the country promotes abroad.<\/p>\n<p>Over the past decade, Portugal has achieved a highly significant international position as a tourist, cultural, gastronomic, and investment destination. Lisbon, and Avenida da Liberdade in particular, have played a central role in this success, hosting global brands, luxury hotels, internationally acclaimed restaurants, and high-profile events.<\/p>\n<p>Initiatives such as Avenida Open Week, Tasting in Avenida and Jazz in Avenida, as well as new internationally scaled events such as the Commedia \u00e0 la Carte Festival and the Tribeca Festival, have consistently contributed to strengthening Lisbon\u2019s appeal as a cosmopolitan, sophisticated and culturally dynamic destination.<\/p>\n<p>However, this international promotional effort is undermined when the experience of entering the country does not reflect the same standards.<\/p>\n<p>First impressions matter and, in far too many cases, Portugal is failing precisely at the moment of arrival.<\/p>\n<p>This reality has impacts that go far beyond airport operations, directly affecting:<\/p>\n<p>The country\u2019s international reputation;<br \/>\nLisbon\u2019s tourism competitiveness;<br \/>\nThe experience and satisfaction of visitors;<br \/>\nThe attractiveness of foreign investment;<br \/>\nThe performance of the retail, hospitality, restaurant and service sectors.<\/p>\n<p>It therefore becomes difficult to reconcile the continued investment in promoting Portugal abroad with an arrival experience that, on a recurring basis, falls short of the standards of quality and efficiency expected from a leading international destination.<\/p>\n<p>It is also important to recognize that the growth of tourism and international mobility requires structural responses proportionate to current demand. The pressure on airport infrastructure, combined with the operational challenges of border control systems, requires effective coordination, execution capacity, and strategic vision.<\/p>\n<p>In this context, the Associa\u00e7\u00e3o Avenida calls on the competent authorities to consider, as a matter of priority, concrete measures such as:<\/p>\n<p>Immediate reinforcement of human resources at border controls;<br \/>\nAcceleration of technological modernization and process automation;<br \/>\nImprovement of operational coordination at airports;<br \/>\nStructural planning aligned with current and future demand;<br \/>\nCreation of reception conditions compatible with an international destination of excellence.<\/p>\n<p>More than an operational issue, this is about protecting Portugal\u2019s international credibility and the confidence of those who choose our country to visit, invest in, and return to.<br \/>\nThe Avenida Association remains strongly convinced of the potential of Lisbon and Portugal as destinations of excellence, recognized for their hospitality, culture, and sophistication.<br \/>\nProtecting this positioning requires action, coordination, and commitment.<\/p>\n<p>Lisbon, May 16, 2026<\/p>\n<p>The Board of the Avenida Association[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1611306590457{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_widget_sidebar sidebar_id=&#8221;Sidebar Descobrir&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Associa\u00e7\u00e3o Avenida would like to publicly express its deep concern regarding the growing difficulties in flight access to Portugal, particularly at Humberto Delgado Airport, in Lisbon.<\/p>\n","protected":false},"author":3,"featured_media":18115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41,39],"tags":[],"class_list":["post-18104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-in","category-new-in-highlight"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>OPEN LETTER TO THE AUTHORITIES RESPONSIBLE FOR THE MANAGEMENT OF BORDERS, TOURISM, AND NATIONAL INFRASTRUCTURE &#8226; Avenida da Liberdade<\/title>\n<meta name=\"description\" content=\"The Associa\u00e7\u00e3o Avenida would like to publicly express its deep concern regarding the growing difficulties in flight access to Portugal, particularly at Humberto Delgado Airport, in Lisbon.\" 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